Shipping Policy

Last Updated: April 1, 2026

Thank you for shopping with AURA. This Shipping Policy outlines how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 1-3 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Time

Once shipped, orders are typically delivered within 3-7 business days depending on your location.

3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before completing your order.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.

5. Delivery Delays

Delivery may be delayed due to unforeseen circumstances such as weather conditions, courier delays, or other external factors. We appreciate your patience in such cases.

6. Incorrect Address

Please ensure that the shipping address is correct at the time of placing the order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

7. Damaged or Lost Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery with proper proof (images/videos), and we will assist you accordingly.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us:

Email: [your-email@example.com]